Warranties
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At Jessica Digital, we take pride in offering quality lounge sofas and related products. This Warranties Policy explains the coverage and limitations of warranties on our products.
1. Limited Warranty Coverage
- Our products are covered by a 30-day limited warranty from the date of delivery.
- This warranty covers manufacturing defects in materials and workmanship.
- If a product is found defective during the warranty period, we will repair, replace, or provide a refund at our discretion.
2. What Is Not Covered
This warranty does not cover:
- Normal wear and tear from regular use.
- Damage caused by misuse, neglect, accidents, spills, or improper handling.
- Modifications or repairs made by unauthorized persons.
- Damage resulting from improper assembly or failure to follow care instructions.
3. Warranty Claim Process
To make a warranty claim:
- Contact our support team within 30 days of noticing the defect.
- Provide your order number, proof of purchase, and clear photos of the defect.
- Our team will review the claim and advise on the next steps.
4. Remedies
If your claim is approved, we may:
- Repair the defective item.
- Replace the item with the same or a similar product.
- Refund the purchase price (excluding shipping costs).
5. Limitation of Liability
- Our liability under this warranty is limited to the repair, replacement, or refund of the defective item.
- We are not responsible for indirect, incidental, or consequential damages arising from the use of our products.
6. Legal Rights
This warranty gives you specific legal rights. You may also have other rights that vary depending on your state or country.
Contact Us for Warranty Claims
Jessica Digital
📍 Address: 5375 Riverdale Ave, Denver, CO 80229, USA
📧 Email: support@jessicadigital.store
📞 Telephone: +1 719 200 0591